As more and more companies rely on software as a service (SaaS) solutions to run their businesses, the need for reliable backup solutions has become increasingly important. While many organisations assume that their SaaS provider is responsible for data backup, the reality is that they are only responsible for the uptime and availability of their platform. This means that if data is accidentally deleted, corrupted, or otherwise lost, it may be permanently gone unless your organisation has a backup solution in place.
In this article, we’ll explore why SaaS backup is imperative to organisations and why relying solely on your SaaS provider is not enough.
SaaS Application Data Protection Is Your Responsibility
SaaS vendors own the cloud infrastructure stack and all primary components that make up the service such as physical infrastructure, network controls, the operating system that hosts the application, controls for the application offered as a service, hardware components, and more.
But data—the critical component that powers your business and is central to the service’s relevance—is your organisation’s responsibility.
This is because SaaS vendors operate on a shared responsibility model, which means obligations are shared between the vendor and the customer.
Here are additional compelling reasons why implementing a SaaS backup solution is crucial for your organisation:
Protect Against Accidental Data Loss
Accidental data loss is a common occurrence in any business. Whether it’s an employee accidentally deleting a file or a system malfunction corrupting data, these incidents can be devastating to a business. Without a backup solution in place, the lost data may be impossible to recover, leading to significant downtime and potential revenue loss. With a SaaS backup solution, organisations can quickly restore lost data and get back to business as usual.
Ensure Compliance with Regulations
Many industries are subject to strict data retention and privacy regulations, such as HIPAA or GDPR. SaaS backup solutions can help businesses ensure compliance with these regulations by providing a secure and reliable backup of all data. This means that if an audit or investigation occurs, the business can easily provide the necessary documentation to prove compliance.
Protect Against Malicious Attacks
Malicious attacks, such as ransomware or phishing, can lead to data loss or corruption. Without a backup solution in place, organisations may be unable to recover their data without paying a ransom or resorting to costly data recovery services. With a SaaS backup solution, organisations can quickly restore their data and minimise the impact of a cyberattack.
Improve Disaster Recovery
Disasters can strike at any time, whether it’s a natural disaster, a power outage, or a cyberattack. With a SaaS backup solution, organisations can quickly restore their data and systems in the event of a disaster, minimising downtime and ensuring business continuity.
Gain Greater Control over Data
By using a SaaS backup solution, organisations can gain greater control over their data. They can choose which data to backup, how often to backup it, and where to store it. This gives them more control over their data and provides an additional layer of protection against data loss or corruption.
In conclusion, SaaS backup is imperative to organisations because it provides a reliable and secure backup of critical data. By relying solely on a SaaS provider for data backup, organisations risk losing their data permanently in the event of accidental data loss, cyberattacks, or disasters. By implementing a SaaS backup solution, organisations can ensure compliance with regulations, protect against data loss and corruption, improve disaster recovery, and gain greater control over their data.