FAQs
Here are some answers to Frequently Asked Questions.
Are other Consulting Services available?
Yes we can. Oper8 Global uses a combination of our own team with support from specialist partners and subcontractors as required.
Can Oper8 Global provide on-premise maintenance services?
Yes – we support Edge, Hybrid and HPC solutions whether at your premise, your colocation site or in one of our partner colocation sites.
Can Oper8 Global help with Asset Management?
Yes – through our Partnerships with RFCode, our online asset management solution includes wireless and infrared sensors that can track the locations of your key assets across racks, rooms and buildings. Using back-to-base data synchronisation, you always know where your assets are physically located. The online portal provides quick access to registered users to perform asset management functions quickly.
Can you do Wireless Environmental Monitoring?
Yes – Oper8 Global uses the RFCode range of wireless environmental sensors to provide a multi-site, multi-room monitoring solution. Check our Oper8 Global – Operations Services.
What is a HSM?
HSM, or Hardware Security Modules, are hardened, tamper-resistant hardware appliances used to safeguard digital keys, and perform a range of secure crypto functions, including generating keys, encryption/decryption of digital signatures and data, and enabling strong authentication and digital signature verification capabilities. Some HSMs are certified at various FIPS 140-2 levels. Oper8 Global offers netG8 (general purpose) and payG8 services (payment card industry), which include HSM as a Service option.
Do you deliver remote maintenance services?
Yes – Oper8 Global works with local partners to help deliver remote onsite maintenance services for customer data centre solutions. Check our Oper8 Global – Operations Services for more information.
Can I become a Local Maintenance Partner for Oper8 Global?
Oper8 Global looks forward to discussing your capabilities and how you can help us support our customer solutions. Contact Us to start the conversation.
Why do I need a Data Hub in a Smart City?
While cloud services can facilitate many IT applications and services, cloud data centres are typically located in a large metro or capital cities, often located 100’s to thousands of kilometres away. Many Smart Cities prefer to maintain IT skills and data centre capacity in the city to retain jobs and expertise that can help attract diverse business investment. Similarly, many IT systems and applications are better served with local data centre capacity with commoditised Cloud and SaaS applications also supporting the businesses in your city.